Machelle Dykstra, CPHQ, PCMH-CCE,
Director of Training and Technical Assistance
Machelle Dykstra joined MPCA in November 2016 and serves as a Practice Transformation Coach for the Primary Care Health Home program. She has over 13 years of healthcare quality improvement experience working at the Department of Veterans Affairs (VA) in patient safety, nursing administration, and executive management. Machelle has significant experience facilitating cross-functional teams using PDSA and Lean/Six Sigma methodology, is a trained facilitator, a certified mentor, and has served as a “Missouri Quality Award” Examiner through the Excellence in Missouri Foundation for several years. Ms. Dykstra is a Certified Professional in Health Care Quality and a NCQA Patient Centered Medical Home Certified Content Expert.